To ensure a longer life for your stoleit is recommended to entrust it to a dry cleaning professional. However, hand or machine washing is not discouraged.
In this case, we recommend that you follow a few simple instructions:
Washing machine: hand programme
Detergent : wool or cashmere (no fabric softener).
Water temperature: maximum 30°.
Spinning: maximum 400 revolutions
Drying: flat and protected from the sun.
Ironing : on reverse side at a moderate temperature.
Ansari Cachemire collaborates exclusively with two family-run and human-sized workshops in Srinagar, in the Kashmir Valley (India).
Ansari Pashmina is accredited by the Aspen Insitute Artisan Alliance and supports the "France Himalaya Tiers Monde" Association to help needy children in Ladakh.
Your satisfaction is our priority, each item is carefully checked before shipment.
In case of dissatisfaction, you have 14 days from the date of delivery to make your return.
Any returned item must be returned in its original packaging and include all its labels.
No returns will be accepted if the product is returned dirty, worn, damaged and/or if the product is rendered unfit for sale.
Upon receipt of the parcel Ansari will judge the condition of the returned goods. If your return is accepted, you will automatically be refunded to the bank account corresponding to the credit card used to pay for the order.